The cloud technologies are rapidly disrupting business models across industries, and the government is not an exception. Using the cloud, government agencies achieve integration between siloed applications and systems, allowing them to innovate within their business environment. The cloud adoption helps them consolidate data centers, digitalize governance initiatives, and automate paper-based processes, enhancing the velocity and quality of administrative services.
Although the market is flooded with cloud services providers, most of them fail to cater to the unique needs and expectations of the government agencies. With an added overhead of stringent security and compliance standards, many cloud service providers are standing up to the challenge with the necessary expertise, nuanced understanding of the government institutions, and certifications.
Identity authentication and data integrity are the key aspects of delivering services to the government. Any cloud services provider has to ensure it has implemented foolproof identity and access management (IAM) solution that is scalable and agile to facilitate smooth execution of the operations and workflow. The service providers also need to have strong teams that are experienced in handling the government requests at scale.
Government agencies have millions of citizens’ requests piled up into their database, and ensuring the timely fulfillment of these service requests is the biggest challenge. At the same time, they must keep all the stakeholders engaged and up-to-date while guaranteeing the quality of services meets expectations of the citizens. Responding to the needs of the public sector, many cloud service providers have enabled themselves with new capabilities to address the decades-old problem by helping agencies get rid of legacy practices while saving their precious resources.
Whether it’s tackling the challenges of supply chain management, citizen engagement, risk management or operational excellence, the cloud service providers listed in this edition of Gov CIO Outlook have taken on these challenges and addressed them effectively.
We are glad to feature Chicago-based BigTime Software on our annual list of Cloud 2019. BigTime Software offers professional services firms providing government contracting, with innovative time-tracking, billing and project management solutions. Another featured company, GCOM Software, offers managed services such as outsourcing strategy, application management, infrastructure management, and discrete business process outsourcing. Hill Associates, a company with a unique solutions suite is helping government sector clients with cost model development of cloud-based services while formulating and executing budget plans. Also in the list is Virginia-based TekSynap that enables organizations to attain strategic and balanced cloud adoption in an agile and cost-effective manner.
With several innovative technological capabilities and success stories up their sleeves, these cloud service providers are constantly proving their mettle in the field of cloud computing. We hope this issue of the Govt CIO Outlook helps you build the partnership you and your firm need to build and maintain an efficient cloud-based infrastructure.
We present to you Govt CIO Outlook’s “Top 10 Cloud Consulting/Services Companies 2019”
